Refund policy

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Return & Refund Policy

Thank you for shopping at Jogol. We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items Certain items are exempt from being returned, including perishable goods, downloadable software, gift cards, and sale items.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at support@jogol.shop.

Shipping You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us If you have any questions, please contact us at support@jogol.shop or call +1 (646) 653-4425.